Shipping Policy
Thank you for shopping with DreamEase! Below is our shipping policy to give you clarity on our process, delivery times, and costs.
Order Processing Time
- Orders are typically processed within 1-2 business days after your order is placed. Orders are not processed on weekends or public holidays.
- You will receive a confirmation email with tracking information once your order has shipped.
Shipping Time Frame
- Standard Shipping: 3-7 business days
- Express Shipping: We currently do not have quicker shipping times.
- Delivery times may vary based on your location, availability of the product, and external factors beyond our control, such as customs processing.
Shipping Costs
- Standard Shipping: FREE
- Express Shipping: FREE
International Shipping
We offer international shipping to select countries. Please note:
- Delivery times for international orders vary depending on location and customs processes.
- Any customs fees, import duties, or taxes are the responsibility of the customer and will be charged upon arrival in the destination country.
Tracking Your Order
Once your order has shipped, you will receive an email with tracking information. You can track your order through our website with the provided tracking number.
Delayed or Lost Orders
If your order is delayed or appears lost in transit, please contact us at support@dreamease.com. We will work with our shipping partners to resolve the issue as quickly as possible.
Incorrect Address
Ensure that the address provided is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.
Contact Us
For any questions about shipping or order inquiries, please reach out to us at:
- Email: support@dreameaseshop.com